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January 19
To reset your forgotten password, follow these steps:
1. Accounts Created by Email
- Select 'Log In' on the homepage.
- Click on the 'forgot your password?' link.
- Enter the email address associated with your account and select the 'send instructions' button to request a new password.
- You'll receive an Show Full Answer
To reset your forgotten password, follow these steps:
1. Accounts Created by Email:
- Select 'Log In' on the homepage.
- Click on the 'forgot your password?' link.
- Enter the email address associated with your account and select the 'send instructions' button to request a new password.
- You'll receive an email with instructions on how to create a new password. If you do not receive this email, please allow 30 minutes and check your spam folder. Make sure to click on the most recent password reset email as it will contain the live password reset link.
- Your new password must meet the following criteria:
- At least 8 characters long
- At least 1 uppercase letter
- At least 1 lowercase letter
- At least 1 number
- No spaces
2. Accounts Created through Facebook:
- Sign into your Facebook account.
- Sign into the social network using the blue rectangle that says 'Log in with Facebook'.
- If you need access without using Facebook, first log out of Facebook on your web browser and device(s).
- Click on the 'forgot your password?' link and follow the prompts to reset your password.
- After creating a new password, you can log in without Facebook.
3. Accounts Created through Google:
- Sign into your Google account.
- Sign into the social network using the blue rectangle that says 'Log in with Google'.
- If you need access without using Google, first log out of Google on your web browser and device(s).
- Click on the 'forgot your password?' link and follow the prompts to reset your password.
- After creating a new password, you can log in without Google.
For more detailed instructions, you can visit the following link: [I forgot my password. How do I reset my password?](https://myhealthteams.freshdesk.com/en/support/...).
July 17
It should remember you when you log in
January 19